Frequently Asked Questions
Everything you need to know about your Loopy experience.
What makes Loopy Cases different from standard cases?
Loopy Cases feature our patented loop technology, designed to prevent drops by securing the phone to your hand while allowing for one-handed reach and multitasking.
How long does shipping usually take?
Standard shipping typically takes 3-5 business days within the United States. International shipping times vary by location but generally range from 7-14 business days.
Does the loop interfere with wireless charging?
Our cases are designed to be compatible with most wireless chargers; however, depending on the charger's strength and the loop's position, you may need to adjust the placement slightly for an optimal charge.
What is your return policy?
We offer a 30-day satisfaction guarantee. If you are not completely happy with your Loopy Case, you can return it within 30 days of delivery for a full refund or exchange.
Are the loops replaceable or interchangeable?
Yes! The loops are designed to be interchangeable, allowing you to swap out colors or replace them if they show signs of wear over time.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express, Discover), as well as PayPal, Apple Pay, and Google Pay for a secure checkout experience.